Paying by bank deposit:
Paying by bank deposit is welcome, please email Hello@pinnedonyou.co.nz with your order.
If you choose to pay by bank deposit you must put your payment through as soon as your order is confirmed by us. if your payment has not cleared within three working days your purchase will be cancelled.
Returns Policy for Pinned on You:
I am sure you will love your purchase from Pinned on you. Pinned on You offers no fuss returns, if for any reason you wish to return your purchase you may do so as long as it is received by Pinned on You within seven days, worn only to try on, in brand new condition complete with all tags and presentation box.
You will be entitled to a full refund or exchange, unfortunately due to hygiene reasons earrings can not be exchanged or returned unless faulty. Return shipping is at your own expense. If the return is due to change of mind the purchaser will need to meet re postage costs.
If your purchase is faulty or there is a problem with the goods please get in contact with us straight away so we can remedy any issues for you.
Shipping is $5.00 within New Zealand, We ship within New Zealand using tracked non-signature courier services. We use Pass the Parcel and Courierpost NZ. Both courier companies offer nationwide delivery in 1-3 working days.
Orders paid for prior to 2pm Monday to Thursday will be couriered the next day. Orders placed on Friday and over the weekend will shipped on Monday as long as payment has cleared.
We no longer offer overseas shipping, however if you are interested in a piece please vet in touch, we will do our very best to help you.
It is important to note that bank deposits paid over the weekend often do not clear until Tuesday morning and will be shipped Wednesday.
If for what ever reason we are unable to provide you with your purchase (due to its limited nature) we will contact you straightaway and refund your money.